Job Opportunities at PDS
Legal Intake Specialist
About The Job
PRLS represents newly released individuals and others with criminal records, assisting them as they reintegrate into the community at various stages of a criminal case. The program’s goal is to empower people with criminal records to successfully transition back into their communities and resume their lives by removing the innumerable barriers caused by criminal legal system involvement. In addition, PRLS serves as the PDS liaison to individuals convicted of District of Columbia Code offenses and serving sentences in the District of Columbia Department of Corrections and Federal Bureau of Prisons. We provide representation in administrative hearings, information on institutional policies and procedures to protect clients’ rights, to advocate for their conditions of incarceration, and to provide representation, consultation, and guidance on parole and other sentence reduction relief and reentry-related legal matters. Further, PRLS engages with the community, offering know-your-rights programs, legal clinics, workshops, and other educational opportunities for people with criminal records and community members and organizations who serve them.
JSP staffs offices in each of D.C.’s youth detention facilities. JSP represents youth at administrative due process hearings, provides in-person legal consultations for youth at the District’s youth detention centers and works with community organizations to develop reentry programs that address the special needs of children, teenagers, and young adults. JSP serves as a legal ombudsman for youth in the facilities and also represents youth in the post-commitment phase of juvenile cases.
Please visit the CDD’s page on the PDS website for more information about CDD’s legal services, advocacy, and community engagement.
2. Receives all duty day calls from clients seeking legal assistance or information concerning their cases; determines the purpose of their calls and identifies their needs for assistance; determines the appropriate CDD program or individual staff person involved in the case; enters duty day calls in the PDS case management system including demographic information and reasons for seeking assistance from CDD; and refers them to the appropriate program or staff person.
3. Receives and sorts for distribution all incoming mail and packages, including FedEx and courier mail; maintains CDD Mail Protocol, including scanning and tracking via the case management system and collaborating with the CDD Paralegal Specialist and Office Manager to formulate responses; mails letters and other correspondence on behalf of division staff.
4. Receives all walk-in visitors to our satellite office, directs visitors to appropriate meeting spaces or individuals for meetings, and refers those seeking legal assistance to the duty day attorney for consultation; maintains records of visitors and inquiry tallies via the PDS electronic case management system and physical filing system.
5. Prepares case assignments via the case management system and physical files for attorneys upon approval of CDD Chief and/or Deputy Chiefs.
6. Performs general office work to support the work of CDD staff, including but not limited to printing and copying documents.
7. Archives cases and division records in accordance with PDS archiving protocol, including data entry and tracking via the case management system, and preparation of the physical files for transport and storage.
8. Participates in and provides administrative support for the frequent community engagement events that CDD sponsors, co-hosts with community-based organizations, and attends community events.
9. Performs other duties as assigned.
• High school diploma or equivalent.
• At least one year of general clerical experience after the completion of high school. (College education may be substituted for general experience on the basis of one academic year equals nine months of experience.)
• Paralegal certification.
• Demonstrated, highly effective oral and written communication skills.
• Demonstrated, superb customer service skills.
• Knowledge of and skill in applying basic business office rules, procedures, and operations sufficient to perform a full-range of support tasks within a legal office environment.
• Knowledge of the District of Columbia legal system, including familiarity with the D.C. Court and supervision agencies.
• Experience working in a legal office.
• Experience working for a community-based organization serving people involved in the criminal and/or juvenile legal systems.
• Expressed and/or demonstrated interest and commitment to serving people living with a D.C. criminal and/or juvenile record.
• Expressed and/or demonstrated interest in and commitment to serving people living in
institutions and people living in the community.
• Expressed and/or demonstrated interest in and commitment to serving people at community events.
• Accurate typing skills, basic data entry skills, and knowledge of MS Office Suites.
• Spanish fluency (reading and writing).
How you will be evaluated: Your application package includes your letter of interest, résumé and requested supporting documents. Please ensure your application package includes detailed information to support your qualifications for this position, including noting each of the highly desirable qualifications you might possess. Failure to provide sufficient evidence in your application package and requested supporting documents can result in a rejection of your application package.
All application materials become property of PDS and will not be returned. For questions or concerns regarding this vacancy announcement or hiring process, please contact HR Specialist Brigette Carrington at (202) 824-2237 or via the email address listed above.
Rating: Your application package will be rated and ranked among other applicants, based on your experience, education, training, performance appraisals, and awards relevant to the duties of this position. Your rating can be lowered if your application package is not supported by the requested documents.
Referral: If you are among the top qualified candidates, your application package will be referred to a hiring manager for consideration at which time you may be invited to participate in a selection interview.
Interview Structure: Those who are selected for interviews will be invited to interview in-person at CDD’s office. If circumstances prevent a candidate from appearing in person arrangements will be made to interview via Cisco Webex.
Number of vacancies:
$47,789 - $62,122
Benefits: PDS is funded by federal appropriations, and employees are entitled to participate in federal benefits plans, federal retirement systems, and the workers compensation program. Transferring federal employees will receive recognition of creditable federal service for leave accrual and retirement (if applicable) purposes. Benefits include:
Federal Employees Retirement Systems (retirement annuity) Thrift Savings Plan (similar to a 401K program)
Federal Employees Health Benefits (health insurance) Federal Employees Group Life Insurance (life insurance) Federal Employees Dental and Vision Insurance Program
Flexible Spending Accounts (for health care and dependent care) Long Term Care
Public Transportation Subsidy (funding contingent) Parking Space Lottery
Employee Assistance Program
Federal Occupational Health (access to health clinic and services)
PDS is an Equal Opportunity Employer and an E-Verify Participating Agency
Who May Apply:
How to Apply:
If you have any questions about the position, application, hiring process or require a reasonable accommodation during any part of the application process, please contact Brigette Carrington, HR Specialist at (202) 824-2237 or email [email protected].
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The Public Defender Service for the District of Columbia (PDS) is a federally funded, independent organization; governed by an eleven-member Board of Trustees, PDS provides legal representation to individuals facing a loss of freedom in the local criminal, delinquency, and mental health systems in the District of Columbia. PDS’s approximately 235 attorneys, social workers, investigative specialists, administrative, and technical staff collaborate with each other to advance the PDS mission. PDS’s main office is located at 633 Indiana Avenue, N.W., Washington, D.C. District of Columbia residency is not a requirement for employment. PDS is funded by federal appropriations, and all employees are entitled to participate in the federal health and life insurance plans, the federal retirement plans (FERS, FERS-RAE, FERS-FRAE, CSRS, CSRS-Offset), and the Thrift Savings Plan. Transferring employees will receive recognition of creditable federal service for leave accrual and retirement purposes. Employment at PDS is neither federal nor District of Columbia government employment, and all employees are at-will.
PDS is an Equal Opportunity Employer and E-Verify Participant.